Technical Support Specialist

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We are constantly looking for new employees. If you like our product, want to join our team and grow with us, then apply for a job here.


Office Location: Bratislava, Slovakia

Full-time.

Not suitable for candidates interested in remote work.


Our Vision is for the mankind to consider natural to access a detailed 1:1 copy of the real world on the Internet. AR and VR is nowadays just a start of the new 1:1 revolution.

"Photogrammetry is today as revolutionary to digitizing the place as was the invention of the camera in the 1830s to painting." (Benjamin von Cramon)

We make RealityCapture, the photogrammetry software that is changing the industry. Unbeaten, game-changing technology.

Accept the challenge. Join the revolution.

Who We Are

Capturing Reality is a Slovak software house that is proud of its heritage and dedication to local talents, which builds on strong experience and many years of in-house research in the computer vision and graphics.

We make RealityCapture, the photogrammetry software that creates a 3D model using images, laser scans, UAV or synchronized camera rigs. Without any limitations… in no time!

We have been pushing the envelope of what is possible since 2013, when we first launched the product, and are bringing great freedom to our customers' work by allowing them to focus on their business targets and letting our software do the rest.

Re-shape the future with us.

#jointherevolution

You Will Be Expected To

  • Communication with customers - e-mail, chat, phone (only in English)
  • Analysis and solving of clients' needs and technical problems with use of the application (all levels)
  • Preparation of materials for promotional videos
  • Preparation of documents for tutorials
  • Preparation of data for Help
  • Testing of RealityCapture's functioning
  • Preparation and leading of technical trainings on use of the application
  • Promoting company product at significant industry fairs
  • Continuous improvement of the Knowledge base and Q&A

Position Requirements

  • General technical skills and up-to date knowledge of hardware components and its utilities, e.g. PC assembly, computer performance etc.
  • Practical experience working with 3D artistic tools, e.g. Unity 3D, Autodesk 3Ds Max/ Maya, 3D Studio, ZBrush, Houdini, Adobe Photoshop
  • Experience with photogrammetry and its tools, e.g. RealityCapture, Pix4D, Agisoft Metashape, 3DZephyr, ContextCapture
  • Customer-oriented approach
  • Outstanding communication skills
  • Analytical thinking and problem-solving skills
  • Ability to learn quickly
  • Self-motivated, team player
  • Language skills: fluent in both speaking and writing - English, Slovak

University education - Bachelor's, Master's or Postgraduate degree in one of the fields: Information technology, geodesy, 3D graphic

Employee Benefits

  • Creative job in a dynamic team
  • Opportunity to learn from the best experts in the industry
  • Work with top-class technology that changes the world
  • Possibility of career development
  • Performance bonus twice a year / 13th and 14th salary
  • Flexible working hours
  • Home office
  • Employee Referral Bonus Program
  • Team buildings
  • Chill out space with Xbox & VR

Base pay for this position starts from EUR 1,300 gross per month and salary depends on the skills and requirements, there will be further pay components such as performance bonus - twice a year.

If you are interested, please submit your CV and a COVER LETTER in English.

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